Set your service area
Approve the jobs you accept, hours, service boundaries and the questions Ava should ask.
Workflow & connections
From the first ring to a useful next step.
Give the next caller somewhere better than voicemail.
Build the on-call path
Choose the primary technician, backups and what happens when nobody can answer.
Run the awkward scenarios
Test an out-of-area job, a missed transfer and a routine appointment request before forwarding calls.
Connections with a clear scope.
We agree access and test the complete workflow before promising an external system action.
Ready for the first pilot
AssistCall job-request capture, approved answers and team handoff.
Managed scheduling
One schedule can be added after availability and booking tests. Without it, Ava records a request for your team.
Job-management software
ServiceTitan, Housecall Pro and Jobber connections require account access and feasibility testing. No automatic dispatch or native connection is assumed.
One AssistCall service
One account.
People who know your setup.
Your account, support and service agreement are with AssistCall, a Starling Global product. This website focuses on your industry; it does not create a separate service provider.
Keep your current line where forwarding is supported. We check forwarding, hours, fallback behavior and the notification recipient during setup.
Review pilot detailsYour workflow, first
Let’s map your first week.
Bring the calls you want covered. We’ll agree the script, handoff and limits.