From incoming call to job request
- Job
- Burst pipe under kitchen sink
- Area
- Within the example service area
- Urgency
- Urgent request
- Next step
- Try on-call technician, then approved backup
For plumbing businesses
Ava answers your plumbing calls, captures the job and follows your on-call routing. Keep the next customer moving while your crew keeps working.
From $149/month · 500 included minutes
Illustrative outcome. No real call, appointment or dispatch.
Meet Ava
Demonstration only—please use fictional information and do not provide real patient, client or payment details.
Your industry’s AI demonstration · up to 3 minutes
Caller: “There’s water coming from under my sink. Can someone call me?”
Ava: “I can capture a service request and follow the on-call instructions. This demonstration will not dispatch a technician.”
Script illustration, not a recording of a live call.
Built around your day
Collect the service area, problem summary and callback details.
Managed routing tries the approved technician and backup destinations.
Capture a booking request or use one tested schedule for routine jobs.
A defined pilot. A clear price.
Monthly US-dollar pricing. No plan starts until you approve the written scope and billing terms.
Answer & capture
$149 / month
Standard setup included
One business location · one number · one receptionist
500 minutes included / month
$0.25 per additional minute with an agreed overage budget
Booking: Job and appointment requests; no live booking
Connections: AssistCall inbox; external integrations excluded
Managed routing
$399 / month
Standard setup included
One location · one schedule · up to five technicians
2,000 minutes included / month
$0.25 per additional minute with an agreed overage budget
Booking: Requests until scheduling is tested; no automatic dispatch
Connections: One supported scheduling connection; other systems quoted separately
All plans cover inbound US calls with your chosen business-hours, overflow or after-hours schedule. One AI receptionist and one local number per included location. Unused minutes do not roll over. Pilot billing uses connected time rounded up to the next minute per call. Additional locations, scripts, premium/toll-free numbers, SMS, third-party subscriptions and new custom integrations require an agreed quote. Email support is during US Eastern business hours; no 24/7 human support or response-time guarantee is included. We agree the usage cap and fallback before activation. Existing AssistCall customer terms are unchanged.
The practical details
It includes one initial setup review. Your team supplies the approved business details and manages later changes with email support; custom implementation is not included.
Ava follows your approved escalation tree on the managed plan. A technician must accept the request. Ava does not promise availability or dispatch automatically.
Usually the first step is forwarding selected calls from your existing line. We confirm your carrier’s forwarding options during setup. Number porting is a separate process.
Your workflow, first
Bring the calls you want covered. We’ll agree the script, handoff and limits.