For plumbing businesses

Hands on the job.
Ava on the phone.

Ava answers your plumbing calls, captures the job and follows your on-call routing. Keep the next customer moving while your crew keeps working.

From $149/month · 500 included minutes

Sample dispatch request · no technician dispatched

From incoming call to job request

Job
Burst pipe under kitchen sink
Area
Within the example service area
Urgency
Urgent request
Next step
Try on-call technician, then approved backup
Avaby AssistCall

Illustrative outcome. No real call, appointment or dispatch.

Meet Ava

Call as a homeowner with a fictional burst pipe.

Demonstration only—please use fictional information and do not provide real patient, client or payment details.

(929) 448-0283

Your industry’s AI demonstration · up to 3 minutes

Read a fictional call example

Caller: “There’s water coming from under my sink. Can someone call me?”

Ava: “I can capture a service request and follow the on-call instructions. This demonstration will not dispatch a technician.”

Script illustration, not a recording of a live call.

Built around your day

Give the next caller somewhere better than voicemail.

01

Capture the job

Collect the service area, problem summary and callback details.

02

Reach the on-call person

Managed routing tries the approved technician and backup destinations.

03

Keep routine work moving

Capture a booking request or use one tested schedule for routine jobs.

A defined pilot. A clear price.

Start with the right scope.

Monthly US-dollar pricing. No plan starts until you approve the written scope and billing terms.

Answer & capture

$149 / month

Standard setup included

One business location · one number · one receptionist

500 minutes included / month
$0.25 per additional minute with an agreed overage budget

  • One approved job-intake script
  • Business-hours, overflow or after-hours coverage
  • Job summaries and one notification destination
  • One initial setup review; email support

Booking: Job and appointment requests; no live booking

Connections: AssistCall inbox; external integrations excluded

Discuss this pilot

Managed routing

$399 / month

Standard setup included

One location · one schedule · up to five technicians

2,000 minutes included / month
$0.25 per additional minute with an agreed overage budget

  • Two scripts: urgent requests and routine jobs
  • One on-call tree with up to three destinations
  • One tested schedule for routine booking
  • Two routing/script updates per month; email support

Booking: Requests until scheduling is tested; no automatic dispatch

Connections: One supported scheduling connection; other systems quoted separately

Discuss this pilot

All plans cover inbound US calls with your chosen business-hours, overflow or after-hours schedule. One AI receptionist and one local number per included location. Unused minutes do not roll over. Pilot billing uses connected time rounded up to the next minute per call. Additional locations, scripts, premium/toll-free numbers, SMS, third-party subscriptions and new custom integrations require an agreed quote. Email support is during US Eastern business hours; no 24/7 human support or response-time guarantee is included. We agree the usage cap and fallback before activation. Existing AssistCall customer terms are unchanged.

Make the plan concrete

Know what your calls need.

Build the fallback before you publish the number. An unanswered transfer should still leave a clear next step.

Read the checklist Use the calculator

The practical details

Before your first call.

Is the $149 plan self-service?

It includes one initial setup review. Your team supplies the approved business details and manages later changes with email support; custom implementation is not included.

Does Ava dispatch emergency plumbers?

Ava follows your approved escalation tree on the managed plan. A technician must accept the request. Ava does not promise availability or dispatch automatically.

Can we keep our current phone number?

Usually the first step is forwarding selected calls from your existing line. We confirm your carrier’s forwarding options during setup. Number porting is a separate process.

Your workflow, first

Let’s map your first week.

Bring the calls you want covered. We’ll agree the script, handoff and limits.

Start a pilot