Pilot details
Start small. Test the whole handoff.
Tell us about your business and the offer you’re considering. We’ll confirm fit, scope and billing before activation.
A practical launch sequence
- Scope the calls. Agree one location or team, the included script, destinations and the coverage window.
- Approve the words. Review the greeting, questions, boundaries, fallback and any recording notices required for your use.
- Test before forwarding. Use fictional scenarios. Check ordinary calls, failed transfers and unsupported requests.
- Review the pilot. Agree the review date, included minutes, overage budget and what happens at the cap.
Use business contact details only.
Ava is an answering assistant, not an emergency service or a substitute for a licensed professional. Urgent routing depends on your team answering. The public demonstration never dispatches a real technician.
Prefer a conversation? Choose a time with AssistCall.
A defined pilot. A clear price.
Start with the right scope.
Monthly US-dollar pricing. No plan starts until you approve the written scope and billing terms.
Answer & capture
$149 / month
Standard setup included
One business location · one number · one receptionist
500 minutes included / month
$0.25 per additional minute with an agreed overage budget
- One approved job-intake script
- Business-hours, overflow or after-hours coverage
- Job summaries and one notification destination
- One initial setup review; email support
Booking: Job and appointment requests; no live booking
Connections: AssistCall inbox; external integrations excluded
Discuss this pilot ↗Managed routing
$399 / month
Standard setup included
One location · one schedule · up to five technicians
2,000 minutes included / month
$0.25 per additional minute with an agreed overage budget
- Two scripts: urgent requests and routine jobs
- One on-call tree with up to three destinations
- One tested schedule for routine booking
- Two routing/script updates per month; email support
Booking: Requests until scheduling is tested; no automatic dispatch
Connections: One supported scheduling connection; other systems quoted separately
Discuss this pilot ↗All plans cover inbound US calls with your chosen business-hours, overflow or after-hours schedule. One AI receptionist and one local number per included location. Unused minutes do not roll over. Pilot billing uses connected time rounded up to the next minute per call. Additional locations, scripts, premium/toll-free numbers, SMS, third-party subscriptions and new custom integrations require an agreed quote. Email support is during US Eastern business hours; no 24/7 human support or response-time guarantee is included. We agree the usage cap and fallback before activation. Existing AssistCall customer terms are unchanged.
The practical details
Before your first call.
Is the $149 plan self-service?
It includes one initial setup review. Your team supplies the approved business details and manages later changes with email support; custom implementation is not included.
Does Ava dispatch emergency plumbers?
Ava follows your approved escalation tree on the managed plan. A technician must accept the request. Ava does not promise availability or dispatch automatically.
Can we keep our current phone number?
Usually the first step is forwarding selected calls from your existing line. We confirm your carrier’s forwarding options during setup. Number porting is a separate process.